Privacy

We at Hero Software (Hero360 Holdings Pty Ltd) understand the importance of protecting your personal information, therefore we are committed to safeguarding and respecting your privacy.

Information we collect from you

In order to provide you with the best service possible it is necessary to collect personal information about our customers including contact information and any other personal information our customers may give us. We collect this information in order to:

• Provide information about our products and services.
• Improve our products and services.
• We may also collect personal information (such as contact details) about persons who are not our customers, including former or potential customers.

Use of personal information

We use your personal information to:

• Help us service your account and/or provide you with the products you have requested.
• Administer the provision of our services (such as making bookings, sending you bills and collecting amounts owed);
• Improve the services we provide to you
• Inform you about any improvements or changes in our services.
• From time to time, to inform you about additional products or services that may be of interest to you
• Comply with our legal obligations

What happens if you choose not to provide us information?

You do not have to provide us your personal information. However, if you choose not to, we may be unable to make our services available to you or service your needs.

Disclosure of personal information

We do not sell your personal information to third parties

We will not disclose your personal information to third parties without your permission unless we are required to do so by law.

However, we do share selected information under certain conditions:

• To service providers who provide services to us - (such as resellers, software companies who's software imports our data or our data vendors where royalties or commissions are payable) we will exchange only the information that is relevant to ensure our continued service to you.
• To government, law enforcement agencies and regulatory bodies where this is necessary for us to comply with our legal obligations.
• To third parties where you have given us consent to the disclose such information.

Collecting your information

We will take all reasonable steps to ensure that your personal information which we collect, use or disclose is accurate, complete and up-to-date. You should inform us of any changes or corrections that may be necessary to any information that we have recorded on your behalf

Security

We take all reasonable steps to protect the security of the personal information that we hold so that it is not accessible to unauthorised persons. This includes appropriate measures to protect electronic materials and materials generated or stored in hard copy You should be aware that the Internet is not a secure environment, therefore, if you send us information using the Internet which including your email address, it is sent at your own risk.

Web Links

Hero Software (Hero360 Holdings Pty Ltd )web site contains links to other web sites. Hero Software (Hero360 Holdings Pty Ltd) is not responsible for the privacy practices or the content of such web sites.

Updating our privacy statement

Hero Software (Hero360 Holdings Pty Ltd) privacy statement is subject to change without prior notice and will be updated on our website. You should visit our website from time to time to check for the most recent version of our privacy statement.